The following updates were made as part of this release (1/9/2023):
- Enhanced 5 Star rating functionality
- When the Enhanced Star Rating Menu setting is enabled, you are able to define which input values appear in the 5 Star Rating Menu and capture trend as these values change over time
- See 5 Star Rating Functionality for additional information
- Enhanced Sentiment functionality
- When the Sentiment Average setting is enabled, the Sentiment Menu footer Icon on the Contact Cards reflect the average of historic Sentiment entries
- See Org Chart Contact Sentiment for additional information
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